Bret Zanotelli
[email protected] • github.com/bigzano • About Me
IT Consultant with 4+ years of experience supporting small and medium businesses in MSP environments. Specializes in Windows system administration, Microsoft 365 / SharePoint administration and network troubleshooting. Experienced in SharePoint migrations, 365 migrations, and hybrid environment administration.
Skills
- Systems: Windows Server, Windows 10/11, macOS, Ubuntu Desktop / Ubuntu server, VM management
- BCDR: Veeam, Datto
- Cloud & Productivity: Microsoft Azure, SharePoint, Citrix, VMWare
- Networking: Router / Switch management, network monitoring and troubleshooting
- Scripting & Tools: PowerShell, Python, RMM, MDM, custom
- Languages: PowerShell, Bash, Python, Golang
Experience
IT Consultant — Praece Consulting (2022–2025)
Provided IT support for Small and Medium size businesses in an MSP setting
- Delivered onsite and remote troubleshooting in a collaborative environment
- Responsible for administration of client systems, including:
- Routine maintenance
- Custom workflows
- Disaster recovery
- Performed server troubleshooting, creating new virtual machines and identifying issues with replication and other services
- Monitored downtime for services and maintained communication during outages, minimizing downtime
- Managed Microsoft 365 tenants, including user management and service configuration to assist with adopting cloud services
- Maintained and monitored backup and recovery options with Veeam VBR and Datto
- Performed migrations into Azure and 365 cloud services from other providers and local servers
Unarmed Security Guard — American Corporate Security (2021–2022)
Provided security services for shipping terminals in the Puget Sound area.
- Access Control and escort duties for shipping terminals
- Roving Security patrols
IT Support Desk Technician — Avaunt Technologies (2020–2021)
Remote technical support for business clients across various applications and systems.
- Provided remote technical support via Citrix to business clients across various applications and operating systems
- Assisted with maintaining basic domain structures to support organizational access and user management
- Used remote desktop tools to resolve end-user issues and performed basic network troubleshooting
- Configured and troubleshot IP phones to improve client communication systems
- Support for various day to day applications
Projects
- Asteroids Clone — Python-based arcade game using PyGame. Repo
- Armory Bot — Full service server assistant, tailored to gaming clans. Features full RPG elements, voice management, custom commands and more. Invite me!
Education
- BAS in Information Technology — Western Governors University (2026 - Present)
- AAS in Information Technology — Tacoma Community College (2018–2020)